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Terms and Conditions

Terms of Use


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cullen Artworks relationship with you in relation to this website.
The term ‘Cullen Artworks’ or ‘us’ or ‘we’ refers to Cullen Artworks whose registered address is 3/2, 606 Alexandra Parade, Glasgow G31 3BS. The term ‘you’ refers to the user or viewer of our website.
We have set out below the terms and conditions which apply to information shown in the pages of the Cullen Artworks e-commerce facility ("the Website") and to the ordering of any products from the Website.
By placing an order, you agree to and accept these terms and conditions:

1. Website


a) The material in the Website is copyright to Cullen Artworks or our content and technology providers. You are welcome to view, print and download the contents of the Website for personal use, but not for any commercial purposes or re-publication.
b) The content of the pages of this website is for your general information and use only. It is subject to change without notice.
c) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
d) Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
e) This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
f) All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
g) Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
h) From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2. Contacting Us


a) Our contact address is:
Cullen Artworks
3/2, 606 Alexandra Parade
Glasgow G31 3BS
b) You may also contact us by telephone on +44 (0) 141 255 0302 or by email on [email protected]

3. Website Information


a) We have tried to ensure that information provided in the Website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

4. Description of Products


a) The description and specification of products in the Website is only approximate and we reserve the right to make changes that do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
c) The colours depicted in paintings and prints on this website may not be accurate, due to the nature of both computer operating system colour palettes and computer monitor displays.

5. Ordering


a) You may order products from the Website by submitting a completed order form through the checkout procedure.
b) We will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us.

6. Price and Payment


a) The price of the products will be the price quoted in the Website at the time we accept your order.
b) In addition to the price, you will have to pay any applicable delivery charges as quoted in the Website at the time we accept your order. The amount of these charges varies according to the country of the delivery address you specify in your order.
c) Payment is taken by our preferred electronic payment provider, PayPal, at the time we accept your order. Refunds will generally be made by means of a credit to your electronic payment account.

7. Delivery


a) We will arrange for delivery of the products you order by the method and to the address that you specify in the checkout procedure. However, the time for delivery will not be essential to the contract between us.
b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

8. General


a) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
b) Any contract between us shall incorporate these terms and conditions and be under Scottish law. If there is any dispute, the Scottish Courts will have exclusive jurisdiction.

9. Cancellation and Returns


If you are not satisfied with the goods or have changed your mind you have the right to cancel within 14 days of the contract, or 14 days of receipt of the goods (whichever is the longer), return the goods in the state they were sent and receive a full refund of the cost of goods. Please send an email to us before you return goods, telling us that you are returning the goods and why. Goods must be returned in suitable protective packaging.

10. Regulation


Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Privacy Policy


This privacy policy sets out how Cullen Artworks uses and protects any information that you give us when you use this website.
Cullen Artworks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Cullen Artworks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 January 2016.

What we collect:


We may collect the following information:
your name
contact information including email address
postal address including postcode
other information relevant to your order

What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Fulfilment of orders
Internal record keeping
We may use the information to improve our products and services

Security


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information


You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cullen Artworks.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


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